FAQ | Caye Life

What is Print on Demand, and how does it work?

Print on Demand (POD) allows you to order custom-designed products that are printed only after the order is placed. We partner with Printify to create and ship these products directly to you.

How long does it take to receive my order?

Orders typically take 2-7 business days for production, depending on the item, plus shipping time. Shipping times vary by location and will be provided at checkout.

What are the shipping costs?

Shipping costs depend on the product and delivery location. The exact shipping fee will be calculated at checkout.

Do you ship internationally?

Yes, we ship worldwide! Some products may have location-specific restrictions, so please check the shipping details for your item.

What is your return/exchange policy?

As each item is custom-made, we only accept returns or exchanges for defective or damaged products. If you receive an issue with your order, please contact us within 14 days of delivery. For more details.

Can I cancel or modify my order after placing it?

Since our products are made-to-order, cancellations or modifications are only possible within the first 2 hours of placing the order. After this time, production begins, and changes cannot be made.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. Use this number to monitor your package's delivery status.

Who do I contact for assistance?

If you have any questions or concerns, please contact our support team via contact us. We’re here to help!

How can I place an order on Caye Life Island Merch?

To place an order on Caye Life Island Merch, simply browse our website, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.

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